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Listen Labs

An AI moderator runs the interview; humans still run the research

L2 · Function autopilotC · Press coverage with founder confirmation

Claimed capability · evidence still developing

The recorded proposition

Customer research, end to end, moderated by an AI.

Index summary of the positioning; not an independent finding.

Market-research company whose AI writes the survey questions, interviews customers over audio or video with follow-ups, and packages the conversations into reports and slide decks. Named customers include Anthropic, Microsoft, Cognition and Sweetgreen. Watchlist rather than index: the company also employs senior researchers, so the AI moderates a function rather than running the business. Reached roughly $30M annualised revenue within three years of founding, walked away from a signed $125M Series C term sheet at a $1.5bn valuation, and entered acquisition discussions with Salesforce at about $2bn. Those talks were not finalised and may not produce a deal.

Where humans remain involved

Ongoing human hours, approval frequency and intervention rates have not been measured in this record. Reported team size describes the company, not the labor required to operate a customer business.

What still needs evidence

Establish a repeatable production workflow, identify the tasks people still perform, and measure cost, reliability and customer outcomes before drawing conclusions about business autonomy.

Recorded caveat: Headcount undisclosed, so revenue per human cannot be computed

Financial and team context

Reported figures retain their original scope. Revenue periods and headcount dates may differ; these are not a current audited financial statement.

Annual run rate
~$30M annualised

Observation date unknown · reported · Source checked 2026-09-12

Source: TechCrunch ↗
Reported team
undisclosed

Observation date unknown · team unspecified · Source checked 2026-09-12

Source: TechCrunch ↗
Funding as recorded
>$69MSource: TechCrunch ↗
Financial and headcount history · 2 observations

Recorded dates show when an entry was added to this history. Source-check dates show when the publication was read; they do not establish that the figure is current or audited. Earlier observations and corrections remain visible.

  1. Headcount · undisclosed

    Observation date unknown · unclassified · unknown

    Scope: company · team unspecified · Recorded 2026-09-12 · Source checked 2026-09-12 · Published 2026-09-09

    Neither the press coverage nor the company site states a headcount, so revenue per human cannot be computed. Recorded explicitly so the gap is visible rather than absent.

    TechCrunch ↗
  2. Annual run rate · ~$30M annualised

    Observation date unknown · reported · approximate

    Scope: company · Recorded 2026-09-12 · Source checked 2026-09-12 · Published 2026-09-09

    TechCrunch reports 'about $30 million in annualized revenue'. Annualised run rate, not audited ARR, and the reporting does not give an as-of date.

    TechCrunch ↗

Round / transaction: $69M Series B

Recorded date: 2026-01

Valuation: $500M (Series B)

Investors / backers: Ribbit Capital (lead) · Sequoia · Conviction · Pear VC

Pricing and commercial terms

Pricing not recorded.

Historical research snapshot. A pricing verification date is not recorded; confirm current plans, usage limits and additional costs with the provider before purchasing.

Founders and recorded roles

  • Florian Jüngermann

    Co-founder; company founded 2023.

  • Alfred Wahlforss

    Co-founder; company founded 2023.

Recorded technology stack

No stack details recorded.

Components listed in the research record; integrations have not been independently tested here.

Research timeline

  1. 2026-09

    Walked away from a $1.5bn Series C term sheet to hold acquisition talks with Salesforce at ~$2bn; talks unfinalised. ↗

  2. 2026-01

    $69M Series B led by Ribbit Capital at a $500M valuation. ↗

Sources and coverage limits

This profile brings together the existing Index research. Company announcements, sponsored articles and founder interviews can establish what was said; they do not independently prove sustained autonomy or revenue.